Frequently Asked Questions


  1. Overview
  2. My order
  3. Delivery
  4. Payments
  5. Returns
  6. Growing Flower Bulbs
  7. Warranty & Quality

Our webshop is still open, 24 hours a day, 7 days a week

We have a minimum occupancy between 08:00 and 17:00 in our office and warehouse. The other employees work from home. For any urgent matters you can reach us via telephone. If your enquiry is not urgent, please contact us here and we will get back to you as soon as possible.


At the moment the strict measures, which ensure a safe and hygienic working environment, have no consequences for your orders. We do everything we can, together with our partners, to ensure that your orders will be processed smoothly. If anything changes, we will report this immediately.

Parcel shipments are still continuing

Countries are locked for people and not for goods. DutchGrown™ currently experiences no issue with our shipments to the UK and within the EU.

What if anything changes?

It is an uncertain time for everyone and the situation changes daily. If there are new developments, we will inform you as soon as possible and we will update this page as soon as we can.

Please be safe and take care of each other!

If you are not able to find your answer to your question, contact us here